EVERYTHING YOU NEED
FROM A RENTAL MANAGEMENT TEAM
LOOKING FOR HOA OR
COMMUNITY MANAGEMENT?
Florida Vacation Rental Company
Brought to you by Belloise Realty
Our Rental Program
Belloise Realty manages both short-term and long-term rentals. We’re also CAM licensed, so we can take care of entire home owner’s associations. Our rental program is designed to make the most of your investment property. We’ve carefully crafted our services to make owning rental property productive, lucrative, and hassle free.
Reservation and Customer Service
Our staff is made up of experienced leasing coordinators and customer service representatives that familiarize themselves with each property, known as our vacation rental specialists. They are uniquely prepared to give the most accurate description and support to prospective guests. Our Belloise Realty website also offers an online reservation process, so potential guests can reserve a stay no matter the time of day.
Computerized Reservation System
With Belloise Realty, you can enjoy a reservation system that is tailored to our rental program. It makes it easy to book your property back to back and maximize your occupancy. You can also access an online portal anytime to check bookings, reports, and more.
Housekeeping and Maintenance
Belloise Realty’s rental program arranges all housekeeping and maintenance coordination for you. Our housekeeping staff is trained to maintain high standards of cleanliness that guests expect. Maintenance procedures are arranged by our staff to be handled as quickly and efficiently as possible. Any major repairs are cleared with the owner before they are performed.
Check-in and Check-out
We value our guests’ comfort and convenience. That’s why we offer a fully automated check-in process. Before each check-in, our quality control team visits your property and makes sure everything is clean, functional and welcoming. Our guests receive their door code and access instructions by email automatically exactly at their scheduled check-in time. When they check-out, the door will automatically lock behind them and remove their access code. We will inspect your property again and take care of any cleaning or maintenance issues. We also stay in contact with the guests throughout the year to build a relationship and create repeat-guests!
Sales and Marketing
At Belloise Realty, we know how to market your property effectively on every popular vacation rental website. We have a comprehensive list of sites that we use to showcase your property, including VRBO, TripAdvisor, Flipkey, Booking.com, Airbnb, Expedia, Hopper, and many more. This way, we ensure that your property reaches the widest audience possible and attracts more bookings. Our rental software integrates all our marketing channels seamlessly so you can see every booking in the owner portal as soon as it happens. You can also access reports and analytics to track your property’s performance and revenue.
Credit Card Processing
Belloise Realty accepts both credit and debit cards from all major issuers. This includes Visa, MasterCard, American Express, and Discover. We also use a fraud detection service to monitor all cards processed through our system. This greatly reduces chargebacks and offers an added level of security.
Owners and Owner's Guests
Belloise Realty is always pleased to welcome owners and their guests. Owners are welcome to make reservations, make special requests, and enjoy all the services our guests enjoy when visiting the property. Owners can easily block out dates at any time by simply logging into their owner portal.
Where You’ll Find Us
Frequently Asked Questions
We know you may have some questions about our management program. We have prepared this list of frequently asked questions and their answers for your convenience. If you still have any questions or concerns, please don’t hesitate to contact us. We are always happy to hear from you!
What does Belloise Realty charge for management fees?
Short Term Rentals: 20% to 35% of gross rental income, depending on the size of the property.
Short term rental owners are required to purchase a compatible smart lock to integrate into our system. The smart lock will be installed prior to the first guest’s arrival.
Annual Rentals: 15% of gross rental income.
Who pays for the departure cleaning?
The guest who rents the unit pays for the departure cleaning and any additional cleaning that is requested or required.
How are resort taxes handled?
Belloise Realty charges the applicable state, county and city taxes to the guests upon reservation and will in turn pay the taxes to the appropriate parties. You, the owner, are relieved of this responsibility.
What happens if a guest damages an item or takes something with them?
Belloise Realty requires an Accidental Renters Damage Protection (ARDP) which covers up to $500 of accidental damages from every guest that makes a reservation. When damages or missing items are discovered upon their departure, housekeeping reports the issue and a claim is submitted to the Insurance company. Belloise Realty will then handle the replacement or repair of the item. If the damage exceeds this amount, Belloise Realty will alert the guest and charge the card on file.
How does Belloise Realty know what is in my unit?
Upon signing your rental contract with Belloise Realty, you will be asked to provide a complete inventory of the items that are in the unit. At that time Belloise Realty will make recommendations for any necessary items needed for your unit. The items that are included in the inventory are only items that are considered to be essential for rental program purposes.
Can I keep personal items in the unit?
If your unit has an extra storage closet, you may place a lock on it and use it for personal items. Belloise Realty will in no way be held responsible or liable for any claims of damage or missing items that are left in the personal storage or within rental itself.
What am I, the owner, responsible for?
The owner is responsible for the payment of the mortgage, utilities, internet and cable services. If a landline telephone is provided in the unit, it is the owner’s duty to ensure there is a long distance block and international calling block. The owner is also responsible for any HOA fees, and any other monthly fee that could be related to the property.
When are payments sent out?
Payments are disbursed by the 10th of each month for rentals that ended within the prior month. For example, if a guest checks out in January, you will be paid for this guest when the statement is generated in February.
Who takes care of maintaining the quality of my rental?
Belloise Realty routinely checks inventory and assesses the condition of the property, typically upon each departure as a housekeeping function. At this time, repairs, touch-up paint, carpet cleaning, AC filter changes will be scheduled. Every effort is made to eliminate any inconvenience to the guests or the owner.
Who pays for repairs?
Upon job completion, the owner is charged against current income. Charges are reflected on the monthly statement.
The following items are charged per instance of replacement or repair:
Touch up painting
Carpet cleaning
Light bulb replacement
AC filter cleaning or replacement
Other minor repairs necessary for the general upkeep of the residence
Replacement of towels and linens based on normal wear and tear
Dishes, pots and pans based on normal wear and tear
Glassware & silverware based on normal wear and tear
Who supplies the paper goods such as toilet paper and cleaning supplies?
Our housekeeping team is in charge of purchasing goods such as toilet paper and cleaning supplies.
How do I furnish my rental?
Belloise Realty can refer vendors upon request for furniture packages, window treatments, flooring and all the small wares such as linens, kitchenware, electronics and more. Typically, rental units are decorated either in a contemporary or a tropical decor. You can also visit one of our properties to view rentals that are already decorated for guidance and inspiration.
In furnishing the unit, should I, the owner, purchase for the unit extra special decorative items?
It is not recommended that the units/homes have excessive or expensive decorative items in them. It is not recommended to place anything of great monetary or personal value in the units or homes, as rentals tend to experience more wear and tear than a personal home.
What if I want to use my unit at the last minute but it is occupied?
If the reservation in your rental can be moved, we will move it. If it cannot be moved, we will try to arrange for you to stay in another owner’s rental at a discounted rate.
Can I block dates for my property online?
Your owner portal will allow you to block dates in three ways:
Owner Booking: This is a booking where you will be staying in the property. A housekeeping fee will be automatically attached to the block.
Non Paying Guest: This is used for a friend or family member. The housekeeping fee will be attached to the non paying guest, or the owner can opt to cover it.
Discounted Stay: This can be used to allow friends to book your rental at a discounted rate.
Will Belloise Realty keep me informed regarding the ongoing status of my rental?
Belloise Realty offers 24/7 access to view every detail of your property online. Owners are able to view bookings, maintenance orders, run reports, and more.
Getting Started
Securing Your Rental
Belloise Realty requires a compatible smart lock on the front door of every rental. This ensures every guest has a unique, non-reusable code for their stay. This will grant timed access, so they can enter exactly at check-in and cannot get back in after their scheduled check-out.
Furnishing Your Rental
Whether you decide to decorate yourself or if you opt to work with a decorator, there are some basic considerations to keep in mind. The items on the following list are considered an absolute necessity in the industry.
Flooring should be durable.
Tile flooring should have area rugs in appropriate areas such as under the coffee table in the living room.
Fabrication of upholstery and carpeting should be durable.
Window treatments are a must. Blinds are needed not only to keep out light but also provide privacy.
Artwork is needed but should be kept simple. Mirrors are a good option.
Bare minimum amount of Silk plants as they are dust collectors.
Decorative items – excessive, expensive or easily broken items are not encouraged.
For suggested bedding arrangements:
King size bed in the master (queen size is okay if king size does not fit).
A queen size bed in the 2nd bedroom if a 2/br unit.
2 full/queen size beds in the 3rd bedroom if a 3/br unit.
Sleeper sofa in the living room. If there is no sleeper in the living room, you will want to purchase a rollaway bed or air mattress.
Please purchase quality mattresses and sleeper sofas – they will last longer and make guests want to come back! Protective mattress covers are required by state law and should be on each bed or sofa sleeper.
Electronics should be of a name brand but not the most costly. These are the bare minimum:
Living/dining area: 37" or larger TV and a sound system that includes a dvd, plus a cordless phone.
Master bedroom: minimum 37” flat screen TV, alarm Clock
The purchase of additional TV's and alarm clocks for the 2nd and 3rd bedrooms is optional, however highly suggested.
Utilities
You will need to make arrangements for the following utilities to be put in your name upon the closing of your unit:
Duke Energy is the only electricity provider in Pinellas County. You can setup service online or over the phone.
Cable & Internet
Cable is not required, however, if you are not providing cable you should provide a smart TV for guests to log into their personal streaming apps. A Roku TV is our preferred smart TV system.
Frontier Fiber is our preferred choice of internet service provider. If Frontier Fiber is not available in your area, we recommend Wow Internet as the next best option. Spectrum should be considered only as a last resort when no other providers are available.
You need to arrange for the cable and internet to be connected. We cannot schedule utility installation on your behalf.
Water & Waste Disposal
Depending on the location of your property, the provider(s) serving the area might vary.
A landline telephone is optional. However, if you choose to provide one, please be sure to block long distance and international calls to prevent unwanted charges.
As the owner, you are responsible for the timely payment of all utility bills.
Make sure Belloise Realty is listed on the account so that in the event a problem arises while a guest is checked-in, we can assist with resolving the issue in a timely manner.